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Former Member

Increase the timeout value for Business Objects Webi

Hi,

How do I increase the timeout value on the Business Objects WebIntelligence server to 60 minutes from 10 minutes?

Please let me know what are all the places I need to make change for the connection timeout setting.

Thanks

Srinivas

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2 Answers

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    Former Member
    Feb 05, 2009 at 08:44 PM

    Hi Srinivas,

    The timeout can be set on the Web Intelligence Processing Server using the -requestTimeout on the server's command line. This will ensure that long running schedule queries do not time out.

    To do this, go to the CMC, and choose servers. Select your WebI server and changed the commandline appending -requestTimeout and your new value.

    You might also want to change the Adaptive Job Server (XI 3.x)/Web I Job Server (XI r2)

    If you are refreshing in demand, then you may need to change the InfoView timeouts which are stored in the InfoViewApp Web.xml file

    Regards

    Alan

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    Former Member
    Feb 05, 2009 at 11:43 PM

    Hi Srinivas,

    I'm using the JAVA portal with Tomcat on XI R2 SP4 and had to make the following changes to increase the WebI timeout:

    1) Web.xml file on the server (C:\Program Files\BusinessObjects\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB INF\Web.xml). There is a <session-config><session-timeout> section where I changed the 20 to 120.

    2) Modify the Web Intelligence Report Server command line in the CCM, before the -restart command add -requesttimeout 7200000

    3) In the CMC, edit the Web Intelligence Report Server properties to change the Connection Time Out from 20 minutes to 120

    Deb

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    • Former Member Former Member

      I have not got the .Net installation in front of me but believe the path is

      C: \Program Files\Business Objects\BusinessObjects Enterprise 11.5\Web Content\Enterprise115\InfoView\web.config

      You should look for timeout and change that value. You will need to restart IIS

      Regards

      Alan