" Item 10: switch message contains error"

[former_member584956]

Hi All,

I am getting error " Item 10: switch message contains error" after creating contact in SAP CRM system.

We have connectivity with ISU system. Once contract completed it goes to ISU.

Can I have some input for causing this issue.

Thanks,

Vinod

[katrin_frenzel]

Hi Vinod,

My understanding is that the contract error is caused by ECRM_ISU005 (Switch message contains error). In this case you can simply avoid it via BAdI.
In your own BAdI implementation for CRM_ISU_IL_SWTMSG, enhance method CHECK_ALL_DATA (by inheriting from our fallback class CL_DEF_BADI_ISU_IL_SWTMSG):
1. First call CL_CRM_ISU_SWTMSG_API=>GET_ITEM_GUID
2. Then Call CL_CRM_IU_FMO=>IS_FMO_RUNNING, if it is true, remove all entries from YT_ERROR
If you have contract errors caused by other than the switch message, you have to handle it in your process implementation.

Best regards,

Katrin Frenzel
SAP Product Support