Hi All -
I have a strange problem and I am wondering if anyone else has run into this and how they solved it. We are implementing SRM 5.0 on SRM Server 5.5 with SRM-MDM. We are using both internal catalogs as well as punch out catalogs.
If we select items from an internal catalog and put it in our shopping cart and then select items from a punch out catalog into the same shopping cart, the vendor for the punch out catalog is not returned. This only happens when you purchase from the internal catalog first. If you purchase form the punch out catalog and then add items from an internal catalog, the vendor is displayed for every item.
Has anyone seen anything like this? How do I resolve it? Thanks
Jane