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Former Member

Notification in Workflow.

Hi All,

As per my knowledge the Notify step in a workflow is used to send an Email notification to the user.

Can anybody tell me is there any other configuration required to enable the Email notification, except adding the SMTP server details in the mds.ini.

Mail Server= 10.208.36.39
Mail SMTP Timeout=1
Free Memory Partition Size MB=0

Right now, just making this changes in the mds.ini file and restarting the server, doesnot send an email to the user.

Thanks,

Priya.

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2 Answers

  • Best Answer
    Feb 04, 2009 at 08:47 AM

    Hi Priya,

    For the Notify Step: In mds.ini file Only Server Name needs to be mentioned in MDS.ini file.

    Server name = IP Address

    1. Kindly make sure the file "mds.ini" available in the following path: "Program FilesSAP MDM 5.5Server"

    2. In MDM Console check if you have mentioned the Email id of the user the notification is send to

    3. Please check that the problem is not arising due to firewall

    In addition you can refer the below for Notification in Workflow:

    http://help.sap.com/saphelp_mdm550/helpdata/en/43/e0615f82b40a2ee10000000a11466f/frameset.htm

    MDM Data Manager Ref guide: Part 1 --> Record Mode --> MDM Workflows --> Workflow Steps --> Notification.

    http://help.sap.com/saphelp_mdm550/helpdata/en/43/8B11B4249A6FCEE10000000A1553F6/content.htm

    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90efe90c-b03f-2b10-65bf-e572fef651cb

    workflow-dynamicaly-set-the-fields-in-the-body-of

    https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/90efe90c-b03f-2b10-65bf-e572fef651cb

    /people/saurabhkumar.sahu/blog/2008/08/26/e-mail-notification-using-mdm-workflow-sample-scenario

    Thanks,

    Priti

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    • Former Member Former Member

      Hi All,

      Thanks for the information. I think there is some problem with SMTP server, so once it gets resolved, it should be ok.

      Thanks,

      Priya.

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    Former Member
    Feb 04, 2009 at 08:28 AM

    Hi Priya,

    Setting the IP Address of mail server is the only setting required but in addtion you need to check whether the Email addresses have been maintained for the users in Users table. Also the workflow owner should have the email address defined because all the notifications will be send from Owner's email address.

    If already done then verify the mail server's IP address.

    Regards,

    Jitesh Talreja

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