SolMan installation fails at Create SAPJSF user and SAPJSF doesnt exist

Hi all

I am trying to install Solution Manager 4.0 on RHEL 4 with

--database Oracle 10.2

--IBMJava2-AMD64-142-SDK-1.4.2-12.0.x86_64

The installation encounter an error (32/47) at create SAPJSF user. Here I am posting the error

INFO 2003-02-03 12:41:03.122

CJSlibModule::writeInfo_impl()

Output of /usr/sap/POQ/DVEBMGS00/exe/jlaunch UserCheck.jlaunch

com.sap.security.tools.UserCheck

/tmp/install/install/lib:/tmp/install/install/sharedlib:/tmp/install/install

-c sysnr=00 -c ashost=gesmuwb010 -c client=001 -c user=DDIC -c XXXXXX

-a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO

-user_type system -message_file UserCheck.message is written to the

logfile /tmp/install/UserCheck.log.

WARNING 2003-02-03 12:41:05.956

CJSlibModule::writeWarning_impl()

Execution of the command "/usr/sap/POQ/DVEBMGS00/exe/jlaunch

UserCheck.jlaunch com.sap.security.tools.UserCheck

/tmp/install/install/lib:/tmp/install/install/sharedlib:/tmp/install/install

-c sysnr=00 -c ashost=gesmuwb010 -c client=001 -c user=DDIC -c XXXXXX

-a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO

-user_type system -message_file UserCheck.message" finished with

return code 2. Output:

java.lang.ClassNotFoundException: com.sap.security.tools.UserCheck

at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:691)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:578)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79)

INFO 2003-02-03 12:41:05.965 [syuxcfile.cpp:280]

CSyFileImpl::remove()

Removing file /tmp/install/dev_UserCheck.

INFO 2003-02-03 12:41:05.974 [syuxcfile.cpp:280]

CSyFileImpl::remove()

Removing file /tmp/install/dev_UserCheck.clone.

ERROR 2003-02-03 12:41:05.979

CJSlibModule::writeError_impl()

CJS-30196

ERROR 2003-02-03 12:41:06.93 [sixxcstepexecute.cpp:951]

FCO-00011 The step createJSF with step key

|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF

was executed with status ERROR ( Last error reported by the step :).

As explained in another thread, I tried to remove SAPJSF user, but the user doesn't even exist...

and to work around, I tried to create SAPJSF user as DDIC and assign the role SAP_BC_JSF_COMMUNICATION_RO but it says the role SAP_BC_JSF_COMMUNICATION_RO is not in the customer namespace; see long text....

I have been spending so much time on this but getting nowhere...

can anyone please help me.....

Thanks,

Naveen.