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Former Member
Feb 03, 2009 at 09:57 AM

Unable to access Interaction center over Internet


Dear Experts,

We have published our CRM Web UI (CRM_UI_FRAME) link over internet and we are able to access the UI Frame. But, the Interaction center (CRMCMP_IC_FRAME) and header (CRMCMP_HDR, which is used for log off) is not opening. The same is opening completely (CRM_UI_FRAME, CRMCMP_IC_FRAME, and Header CRMCMP_HDR) when we open it in Local intranet.

It gives a message in Interaction Center space saying "Undefined"

Please suggest.

Thanks & Regards