To prevent ‘stale’ leads lingering in our system we have a business requirement to implement workflow to automatically change the status from ‘Qualified’ to ‘Declined’ after a set number of days e.g. if qualified leads have been open for more than 60 days.
I have attempted to implement this via a scheduled workflow however the status filed is not available for update.
Does anyone know if it is possible to achieve this without implementing an SDK change?