Skip to Content
0
Jun 15, 2018 at 01:47 PM

BOE 4: Crystal reports: impossible to view reports in IE 11

106 Views

Hi,

I have currently an issue with Crystal Reports and BOE 4.0. It is impossible to access the crystal reports using Internet Explorer. When I use any other browser, it works. The company's standard browser is IE, so I need to solve this issue. Would a migration to BOE 4.2 fix this issue? What can be done?

Thanks in advance

Steps to reproduce the error, and results:

1- In internet explorer 11, select a Crystal Report to be visualized.

The result is a login page

2- Provide login details and click on Connect

the result is an error message:

logon information not recognized:

- the value of the argument is not valid

- please verify that the correct CMS name and the authentication type are specified

- fill in again your user name and password, then click on Connect

- If you don't have the account info, contact your administrator