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Jun 15, 2018 at 08:00 AM

Campaign Error Notifications not sent by mail

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Dear all,

On SAP Help it is described that when a campaign returns an error, a notification AND e-mail would be sent to the creator and the owner of the campaign:

https://help.sap.com/viewer/951a5c272597420abca2b8959b376bbc/1802%20500/en-US

We get the notification in Fiori, but no mails are sent...

The campaign owner and campaign creator do have an e-mail address assigned on their business user.

Is there extra configuration needed to send the notification by mail as well?

Kr,

Joyca