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Jun 14, 2018 at 08:48 AM

Optional Prompt in WEBi Interactive Viewer selects no values when left blank

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We are installing BO 4.2 SP5 and have noticed an issue with the behaviour of prompts in the Fiori WEB Intelligence Interactive Viewer.

Specifically we have a WEBi which has 2 prompts – 1 mandatory and 1 optional. If the optional prompt is left blank, we expect all values to be returned in the report as per the classic version of WEBi.

However, with the new Fiori WEBi Interactive Viewer this behaviour is intermittent. Sometimes it works as expected, but sometimes the report returns no values when it is first run, but if you refresh all values are returned.

We access the BI Launchpad using a load balancer URL.

Do you have any ideas as to why this might be?

Thanks,

Steve