Cisco needs this following versions features to integrate the Cisco Unified crm connector for SAP.
SAP Interface and Release Level Requirements:
‐ CA-ICI-CTI 6.2 - Integrated Communications Interface u2013 CTI
‐ SAP NetWeaver Application Server 6.10, 6.20, 6.30, 2004, 7.0
‐ SAP ICI Free Seating feature is required
I would like to know little more details about SAP ICI Free Seating Feature. If I have the latest ICI version with this feature, does it mean, automatically it is available for usage or any licensing has to be done separately to enable this? I am new and dont have much idea how this licensing part works in SAP.
Thanks in advance for your response....