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Jun 14, 2018 at 06:26 AM

Design Studio 1.6 SP6 Patch 2 Error cannot load infoprovider ": exception occurred during creation

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Hi Team,

We are facing issues while connecting to universe(built on top of HANA views) and Direct HANA views ,for the above data sources we are using relational connection ( SAP HANA Database 1.0 JDBC driver ) for universes and OLAP Connections for HANA views.

I have no issues when executing the dashboard locally but while executing it on BI Platform my data sources are not getting loaded and throws the below error

Error cannot load infoprovider ":"exception occurred during creation

dashboard-connection-issue.png

BO Platform Version :

SAP BusinessObjects BI Platform 4.2 Support Pack 4 Patch 7
Version: 14.2.4.2709

DBMS Version : 2.00.23.00.1513691289

Note : I have already implemented a solution which was provided in the below thread https://archive.sap.com/discussions/thread/3898878 but i am still facing the same issue


Thanks in advance

Girish M P


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