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Former Member
Jan 29, 2009 at 12:02 PM

Receiving error message while accessing ITS

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Dear All

I was trying to configure ITS , i have enabled the webgui services via SICF transaction. associated parameters has been enabled in Instance Profile.

When i access the ITS via

http://hostname.domain.com:8000/sap/bc/gui/sap/its/webgui/?sap-client=010&sap-language=EN

I'm getting the logon page , but once i provide the credentials i'm getting the below error

Error when processing your request

What has happened?

The URL http://hostname.domain.com:8000/sap/bc/gui/sap/its/webgui/ was not called due to an error.

Note

The following error text was processed in the system SU2 : System error

The error occurred on the application server sgfhlp01_SU2_00 and in the work process 0 .

The termination type was: ABORT_MESSAGE_STATE

The ABAP call stack was:

SYSTEM-EXIT of program SAPLSMTR_NAVIGATION

What can I do?

If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SU2 in transaction ST22.

If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server sgfhlp01_SU2_00 in transaction SM21.

If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server sgfhlp01_SU2_00 . In some situations, you may also need to analyze the trace files of other work processes.

If you do not yet have a user ID, contact your system administrator.

Error code: ICF-IE-http -c: 010 -u: ED855718 -l: E -s: SU2 -i: sgfhlp01_SU2_00 -w: 0 -d: 20090129 -t: 060020 -v: ABORT_MESSAGE_STATE -e: System error

HTTP 500 - Internal Server Error

Your SAP Internet Communication Framework Team

Pls help me to resolve the error.

Regards

Siva