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Jun 13, 2018 at 03:12 AM

External Cash desk reconciliation process

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Hi

Can someone please explain the external cash desk reconciliation process with steps for the below scenarios:

1. When External Cash Desk is set up as an agent - offline branch with agent posting - In this scenario we assign Contract Account to the agent and once the external cash desk is closed at end of the day a Debit entry is posted to the agent CA. What are the next steps to reconcile the debit entry posted to the agent account when Cash is deposited by Agent in bank account?

SAP suggests to user XI service 'ECC_CASHPOINTDEPOSITNO' to reconcile debit posting on agent a/c with incoming bank payment. But this service does not work for offline branch with agent posting.

2. When External Cash Desk is set up as an agent - offline branch with G/L account posting - In this scenario we do not assign Contract Account to the agent and once the external cash desk is closed at end of the day an entry is posted to the Bank clearing G/L. What are the next steps to reconcile the entry posted to the G/L account when Cash is deposited in bank account?

Thanks,

Tanu