News Index problems

[Former Member]

Hi community,

I would like to implement an Index for news with query-based automatic classification.

- The index is pointing to the standard km-news-folder (/documents/news).

- It has "standard" crawler parameters.

- I gave permissions to both folders the km-news-folder and the index-folder.

- Further i defined the search querys which check for the document title to classify.

I got crawler/index reciever errors with some pdf and xml files (some work 0o).

Errors:

"/documents/News/business.pdf: HTTP Status Code 500: Internal Server Error (Errorcode 6500) - com.sapportals.wcm.WcmException: HTTP Status Code 500: Internal Server Error (Errorcode 6500)"

"AbstractTrexIndex: indexing some of the resources failed com.sapportals.wcm.service.indexmanagement.IndexErrorContainerException: AbstractTrexIndex: indexing some of the resources failed"

"com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: pcd:portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.docs - user: Guest, "

Someone knows what i missed to configure??

greets

[Former Member · Accepted solution]

Hi.

Look at this forum thread

[Former Member · Accepted solution]

I checked it already, but thx for the fast answer

[Former Member]

Hi Marco

Just some hints here...

Have you checked if you can access the files from the TREX server?

In the last error it seems like the TREX server tries to access the document as a Guest user. Are you sure this error is caused by the indexing? The TREX server used the service user index_service to access documents with.

Best regards,

Martin Søgaard

[Former Member]

Hi Martin!

thx for your helpful answer.

I will try to access them from the trex server.

I gave permissions to the folders (index and km folder) for both: index_service as well as cmadmin_service so it should be accesible by trex.

greets