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Former Member
Jan 29, 2009 at 05:51 AM

How to reset activation key


Could someone point me to where to reactivate our access to Crystal Xcelsius 4.5 Pro? The error message says we have reached our activation limit.

An ex-colleague in Singapore purchased this software online. Since his departure over a year ago, the responsibility of using this software has changed hands several times until it came to me a few months ago. I am not surprised we have exceeded the activation access points when we had different people playing temporary custodian for this software.

Nobody seems to be able to tell me what we need to do to reset the access. Will purchase a maintenance agreement place everyone in order?


Regina Leung