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Former Member
Jan 28, 2009 at 09:12 AM

Multiple e-mails in business partner

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Hi.

I'm working in a VAR SAP at Solution Manager SP17. I'm testing service desk.

When a support message is sent to the service desk and I change the status to "In Process", an e-mail is sent to the Sold-To party to notify him that his support message is treated by our support team.

In transaction BP I have one e-mail address and this process works fine, BUT if I put two e-mail addresses, I don't receive either of them. I've configured like that:

[BP|http://img149.imageshack.us/img149/9453/63767629vy4.jpg]

Please, could you help me?

Thanks and regards,

Tomas.