Unable to install SAP HANA Lifecycle Manager (HLM)

[Former Member]

I want to install SAP hybris marketing on my HANA.

To install SAP hybris marketing on HANA, the HLM must be operational. Since it is not operational my server (ps -ef | grep -i HLM), so I have to install it.

I downloaded the HLM archive, SAPHANALM07_12-10012745.SAR, and copied it to my server in the /usr/sap/HXE/HDB90/ORIG_SAP_DOWNLOADED_FILES/ directory.

I copied the archive under ./hana/shared/HXE/HDB90/HLM_install/ and then executed the extraction command of the archive "SAPCAR -xvf SAPHANALM07_12-10012745.SAR" which ends with a message "SAPCAR error 5 "which I could not find the meaning.

A first run of "sudo ./hdbinst" failed saying that "InstallParams.xml" was not found. Indeed, this file is not part of the archive (SAPCAR -tvf SAPHANALM07_12-10012745.SAR). To correct the situation, I manually created this file.

A second run of "sudo ./hdbinst" fails saying that "installcfg.dtd" was not found. Indeed, this file is not part of the archive (SAPCAR -tvf SAPHANALM07_12-10012745.SAR). To correct the situation, I copied this file from another source.

Now running sudo ./hdbinst fails with an unhandled exception ("Can't call method "checkComponentDependency" on an undefined value at SDB/Install/Kit/GenericServerPlugin.pm line 36.").

Any support would be very appreciated.

[JimmyYang]

Hi Frederic,

The command that you were running (ps -ef | grep -i HLM) will not tell you if hdblcm is installed or not.

The default directory hdblcm is installed into is the /hana/shared/<SID>/hdblcm

In terms of the sapcar error, please validate that the SAPCAR application has chmod 777 on it.

[former_member183326]

Try using the -xvM option instead of -xvf

[Former Member]

Thanks for your help. However, I do not think this approach can be used since there is no manifest file (SMF) in the archive.

[former_member183326]

Open an incident under BC-UPG-TLS-TLA, not a HANA issue

[dvankempen]

Hi Frederic,

This sounds very much like a case for SAP Support. I am sure they can inform you what SAPCAR error 5 means and how to solve this. The fact that the extraction does not run successfully may explain the many errors that occur afterward (files missing).

My guess is that the download is corrupted which may have been caused by the download process being interrupted or by the source file being a bad apple.

Regards,

Denys van Kempen / SAP HANA Academy

[Former Member]

Your explanation of an incomplete archive file seems more than plausible to me. It could also explain the missing files in the archive (the xml, the dtd and the SMF)...