Hi,
I have an issue at the current customer, where they are unable to play the video portion of a certain course.
The entire course is a number of .swf files.
While the course is loaded & goes through smoothly in the content player, it freezes when the video comes up.
This issue is reported only in the customer's production environment.
It is running smoothly in Authoring Environment, Dev & QA.
The swf launch is also clean when directly accessed from KM.
I have checked & verified the config of content player and it is all fine.
There are no other issues reported with any other courses.
Has anyone come across/handled this kind of an issue before?
Any inputs regarding this are welcome.
Thanks.