We are experiencing persistent FWM 01002 errors when using BOXI 3.1 InfoView at random time intervals.
Here is the complete error:
An error has occurred: Unable to reconnect to the CMS bo.server.com:6400. The session has been logged off or has expired. (FWM 01002)
-This is a clustered environment: 2 Windows 2003 servers
-Using out of the box Tomcat for web/app
-New build, no upgrades
-Load balancer for 2 web servers
We have upped all known server.xml to a 60 min timeout setting, but yet we will see timeouts as soon as 10min.
Running through the standard troubleshooting now w/ BOBJ support...but any immediate ideas or thoughts would be appreciated.