Order being Blocked even if payment being made via financial document

[Former Member]

A customer has credit limit 0 and recievables in 3.5 million.

The customer always makes order via LC and all his sales orders are processed with a financial document being attached.

An order is made and financial document which is being attached with 30 day credit payment term but the order is being blocked once i save it and a warning message comes up saying that static credit limit has exceded 3.5 Million.

the order gets blocked even though payment has been made via FD (LC).

Kindly help,

Regards

[Former Member · Accepted solution]

Hello,

There is also a possibility that sales order value exceeds the maximum document value.

Check the maximum document value permitted for the customer.

Transaction - OVA8 - View for maintenance of Automatic Credit Control.

Regards

Gowri Shankar

[Former Member · Accepted solution]

Hello,

Check is not carried out on document value & There is no Max Document Value. Its left blank. The customer always pays via LC & FD number is always entred in the sales document.

Regards

Gowri Shankar

[skrishen9]

Hi

Go to VKM1 and release the blocked sales order to go for further process.

Thanks

Sushant

[Former Member]

I know we can release the order with VKM1 but i dont want to do that. This can happen again thats why we want to solve it. we dont want orders to be block if we are using Financial Doucment.

Regards,

shahzad khero