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Slow screen update when opening custom menu in SAP BPC 5.1SP3

Former Member
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I have created a custom menu in SAP BPC 5.1SP3. When the end-users open the custom menu, the custom menu does not open in one go (like when you test the custom menu when building it), but you can actually see the application building up the menu line by line.

Anybody had this behaviour before and has a clue how to solve it ?

Accepted Solutions (0)

Answers (2)

Answers (2)

i045436
Advisor
Advisor
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Those custom menus are downloaded locally on the client side. From my point of view, the issue can be related to the BPC client version(not syncronized with the server version) or to some specific Excel settings.

i045436
Advisor
Advisor
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Hi Nico,

Does it happen for all the clients, all the PC?

What Excel version are you using?

Kind regards,

Mihaela

Former Member
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This happens on all the clients/pc's. We all have excel 2003.

Former Member
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Hi Nico,

I expect a problem within the excel menu workbook that you are using.

Please try the standard apshell menu and see if this has the same problem. If this sheet doesn't have the problem, than I would create a new one and leave the 'problem document' behind.

I have a customer that uses SP3 and custom menu without any problems.

Alwin

Former Member
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I did some more testing and discovered where the problem came from.

Apparantly the %highlight% section is mandatory (even if left empty) to make the custom menu refresh nicely.

Thanks for your feedback

Former Member
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Hi Nico,

it is not required to have a highlight section, but if you inlcude one you have to assign a report for it ...

regards

Dries

Former Member
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It is indeed not mandatory, but performance/screen refresh gets a lot better

Just try it out