Which server needs to be online for me to retrieve a thumbnail from an Infoobject? The RAS server is up and so are both the Input/Output File Repository Servers.
Interestingly, I grepped for this error in the RAS log folder and I dont see any result.
Code:::
files = infoObject.getFiles();
if (!((IReport) infoObject).isThumbnailEnabled()|| files.size() < 2) {
logger.info("No thumbnail exists...");
return null;
}
thumbnail = (IRemoteFile)files.get(1);
Exception
cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$ AllServersDown : All the servers with CMS myAppServer, cluster @myAppServer:6400 and kind fileserver are down or disabled
detail.
The exception originally thrown was com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServersDown:
Thanks,
JM