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Former Member
Jan 26, 2009 at 11:41 PM

server down error while retreiving thumbnail

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Which server needs to be online for me to retrieve a thumbnail from an Infoobject? The RAS server is up and so are both the Input/Output File Repository Servers.

Interestingly, I grepped for this error in the RAS log folder and I dont see any result.

Code:::

files = infoObject.getFiles();

if (!((IReport) infoObject).isThumbnailEnabled()|| files.size() < 2) {

logger.info("No thumbnail exists...");

return null;

}

thumbnail = (IRemoteFile)files.get(1);

Exception

cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$ AllServersDown : All the servers with CMS myAppServer, cluster @myAppServer:6400 and kind fileserver are down or disabled

detail.

The exception originally thrown was com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServersDown:

Thanks,

JM