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Former Member
Jan 26, 2009 at 04:43 PM

transaction types ICSS

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Hi ALL,

Currently, there are only 3 componesnt/transaction types namely; service request, complaint and component.

But i want more transaction types for example 2 service request types, service order, claim ;;etc to be displayed in ICSS.

how it is possible. what is the approach.

Thanks,

Priya