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Jun 07, 2018 at 02:37 PM

NWBC 6.0 - Issue recognizing entered characters

105 Views Last edit Jun 07, 2018 at 02:43 PM 3 rev

Hi,

Don't know if anyone ever had this problem, but we're facing a weird error in NWBC 6.0. We see that fields don't recognize keyboard input completely during the entry of a certain number in a field, like during the PO number in MIGO during Goods Receipt.

Because of this the entry of number: 450001234 the system recognizes: 400234. It looks like it didn't recognize the 5 0 0 1, so the result is only the 6 numbers, which leads to re-entering the number in a very slow way.

The problem does occur quite often, which lead to much frustration among users. Currently they have to enter the number very slowly. The SAP GUI doesn't have the problem, but can't use it as solution because of company policy.

We already mentioned this at out consulting partner, but they send us to the OSS note:

https://launchpad.support.sap.com/#/notes/209908

Does anyone has experience with this particular issue?

Attachments

slow.png (4.6 kB)
normal.png (3.8 kB)