Marketing Permission - Standard Solution - Hybris Marketing

[former_member576423]

Hello Experts,

I have done few testing on Marketing Permission and need a suggestion or confirmation on the below:

Current Settings: As per the standard system there is no Outbound Marketing Permission is set, which I think consider as a wild card.

When I create a contact using data import file keeping ID ORIGIN as some "SAP_C4C_CONTACT", and provide details such as first name, last name, mobile no, email address and import the contact to hybris marketing then by default there are 6 Opt In available for the contact.

I have checked the

Assign Contact ID Origins to Communication Media setting then found that there are same settings made such as in the screenshot"

Assign Contact ID Origins to Communication Media

"

Am I correct?

So to restrict this behaviour I need to create some Outbound Marketing permission so that the default permission are not setup? Also it is the default behaviour that the email and phone is taken as a id and marketing permission is created as considering it Origin?

Can anyone validate it?

assign-contact-id-origins-to-communication-media.png

outbound-permission.png

marketing-permission-screenshot.png

[former_member576423]

Any suggestion experts please..

[vervinckt_joyca · Accepted solution]

Hi,

In your second screenshot "outbound-permission.png" you see that "implicit" permission has been set up.

If you don't want the 6 default opt-ins to appear, you should make a setting for "explicit" permission for all the countries that you have contacts in. Then there will only be an opt-in if there is explicitly a "YES" permission uploaded for a specific communication medium.

If the setting is "implicit", then a "blank" permission is interpreted as "yes". And yu need a "NO" permission to have it as opt-opt. If the setting is "explicit" then a "blank" permission s interpreted as "No".

Kr,

Joyca

[former_member87164]

Please check this blog,

https://blogs.sap.com/2017/01/18/hybris-marketing-how-to-get-permissions-and-subscritions-into-the-s...

BR,

Keshav