Printer issue on Quality server

[Former Member]

Hello Experts,

The network printer on our Quality server is giving issues when users are giving a print command.

Here is the description:

SAP spool error log

=====================

Print request processing log

The host spool is reporting errors

Message from host spool:

/usr/bin/lp: destination "soa5sia1" non-existent

End of message

Errors occurred processing this print request

Error during print request output. l_rc = 1

There may be no printout

When we changed the settings to a local printer it is working fine. Ours is a unix server.

Thanks for the help!!

[Former Member]

Hai,

/usr/bin/lp - Used to submit print jobs, in your case the "soa5sia1" is not setup at

the OS level of the Host server.

Try to setup the printer at OS LEVEL.

then, if on Windows, use method C.

if not, use method U and map to your printer queue at OS level.

Regards,

Yoganand.V

[Former Member]

Hello Yoganand,

Thanks for helping me out.

You mean to say install the printer...but the printer is already installed.

How can I do this at the OS level?? I'm on unix server.

Thanks!!

[Former Member]

If you are not UNIX friendly I will recommend to get UNIX Admin support...

But FYI you can check these basic command for checking the status...

To Check Status:

lpstat <printername>

qcheck -A

To Add printer: <You have to be sure about options while doing this>

lpadmin -p <printername> <add the options as you want>

If you Google will get lot of help on internet for printer commands on UNIX.