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Jun 08, 2018 at 04:24 AM

How to display all call list functions in SAP GUI on SAP Web Client?

259 Views Last edit Jun 13, 2018 at 12:18 PM 2 rev

Hi all,

I am new in SAP CRM, now, I have some trouble when touching on Call list function!

As my understood, officially we just create call on Manager role and then assign call list to each IC agent on Web Client, but it is not enough enough functions like SAP GUI. Obviously, with normal user cannot touch in SAP GUI, they just use it on WebIC, so, that we need that display function in SAP GUI to WebIC for them

Can we do that?

Many Thanks and Regards