ESS - Travel and Expenses - Overview subarea dissapears!!!

[Former Member]

Hi experts,

We implement the Travel and Expenses with the ESS. At first time, we have 3 "zones" in the Portal, overview, create new and personal information. But suddenly, the overview "zone" disappears. We don´t change anything in portal content nor in SPRO. We check the content of the SPRO and it looks fine for us. I put the content of the SPRO to you to see if there is something wrong.

Content of SPRO --> Personnel Management --> Employee Self-Service --> General Settings --> Home page for Self-Services:

- Define Resources:

EMPLOYEE_TRAVEL_ALLMYTRIPS_SRV----

-

---

>Travel & Expense: Trips and Expenses

EMPLOYEE_TRAVEL_CANCELTRIP_SRV----

-

---

>Travel & Expense: Cancel Trip

EMPLOYEE_TRAVEL_CCIMPORT_SRV----

-

---

>Travel & Expense: Credit Card Receipts

EMPLOYEE_TRAVEL_CHANGE_PERSNO_SRV----

-

---

>Travel & Expense: Switch to other Personnel number

EMPLOYEE_TRAVEL_EXPENSES_DELETE_SRV----

-

---

>Travel & Expense: Delete Expense Report Service

EMPLOYEE_TRAVEL_EXPENSES_SRV----

-

---

>Travel & Expense: Travel Expense Report Service

EMPLOYEE_TRAVEL_MYALERTS_SRV----

-

---

>Travel & Expense: My Alerts

EMPLOYEE_TRAVEL_PAG----

-

---

>Travel & Expense Page

EMPLOYEE_TRAVEL_PIC----

-

---

>Travel & Expense Picture

EMPLOYEE_TRAVEL_PLANNING_SRV

EMPLOYEE_TRAVEL_PROFILE_SRV----

-

---

>Travel & Expense: My Travel Profile

EMPLOYEE_TRAVEL_REQUEST_DELETE_SRV----

-

---

>Travel & Expense: Delete Trip Request Service

EMPLOYEE_TRAVEL_REQUEST_SRV----

-

---

>Travel & Expense: Travel Request Service

EMPLOYEE_TRAVEL_TRIPFORM_SRV----

-

---

>Travel & Expense: Travel Expense Form

-Define Areas:

EMPLOYEE_TRAVEL -

-

---

>Travel and Expenses

-Define Subareas

EMPLOYEE_TRAVEL_NEW----

-

---

>Create New

EMPLOYEE_TRAVEL_OVERVIEW -

-

---

>Overview

EMPLOYEE_TRAVEL_PERSINF----

-

---

>Personal Information

- Assign Subareas to Areas

EMPLOYEE_TRAVEL----

---

>EMPLOYEE_TRAVEL_NEW----

-

---

>2

EMPLOYEE_TRAVEL----

---

>EMPLOYEE_TRAVEL_OVERVIEW----

-

---

>1

EMPLOYEE_TRAVEL----

---

>EMPLOYEE_TRAVEL_PERSINF----

-

---

>3

-Define Services

EMPLOYEE_TRAVEL_ALLMYTRIPS -

-

---

>My Trips and Expenses

EMPLOYEE_TRAVEL_CANCELTRIP----

-

---

>Cancel Trip

EMPLOYEE_TRAVEL_CCIMPORT----

-

---

>My Credit Card Receipts

EMPLOYEE_TRAVEL_CHANGE_PERSNO----

-

---

>Switch Personnel Number

EMPLOYEE_TRAVEL_EXPENSEREPORT----

-

---

>Create Expense Report

EMPLOYEE_TRAVEL_EXPENSEREPORT_DELETE--->Delete Expense Report

EMPLOYEE_TRAVEL_MYALERTS----

-

---

>Mis alertas

EMPLOYEE_TRAVEL_MYPROFILE----

-

---

>My Travel Profile

EMPLOYEE_TRAVEL_PLANNING

EMPLOYEE_TRAVEL_REQUEST -

-

---

>Create Travel Request

EMPLOYEE_TRAVEL_REQUEST_DELETE----

-

---

>Delete Travel Request

EMPLOYEE_TRAVEL_TRIPFORM -

-

---

>Display Trip Form

-Assign Services to Subareas

EMPLOYEE_TRAVEL_NEW----

---

>EMPLOYEE_TRAVEL_EXPENSEREPORT---->30

EMPLOYEE_TRAVEL_NEW----

---

>EMPLOYEE_TRAVEL_PLANNING----

-

---

>20

EMPLOYEE_TRAVEL_NEW----

---

>EMPLOYEE_TRAVEL_REQUEST----

-

---

>10

EMPLOYEE_TRAVEL_OVERVIEW----

---

>EMPLOYEE_TRAVEL_ALLMYTRIPS----

-

---

>10

EMPLOYEE_TRAVEL_OVERVIEW----

---

>EMPLOYEE_TRAVEL_CCIMPORT----

-

---

>20

EMPLOYEE_TRAVEL_PERSINF----

---

>EMPLOYEE_TRAVEL_CHANGE_PERSNO---->20

EMPLOYEE_TRAVEL_PERSINF----

---

>EMPLOYEE_TRAVEL_MYPROFILE----

-

---

>10

Anyone please can help us?

Thanks in advance,

Manuel

[ravindra_bollapalli2 · Accepted solution]

hi,

check this u will get some idea

https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b0e3a488-cdc2-2b10-209b-e01a0ed9...

bvr

[Former Member · Accepted solution]

Thanks bvr, i´ll check the link

Manuel

[former_member182416 · Accepted solution]

Hi

You must transport the entries of some tables from client 000 to the work (target) client. In ESS, you must transport the entries from tables T7XSSSERSTRING (XSS: GUID Texts) and T7XSSSERSTRLAN (XSS: Texts for Translation).

SAP Note 797174.

Check this [ESS Config|http://help.sap.com/saphelp_erp2005/helpdata/en/38/e8584c2a664547b60442646bee23b6/content.htm]

Regards

Rajendra

[nol_hendrikx · Accepted solution]

Are there any changes to the system done besides portal pcd structure or SPRO?

Upgrading to SPS20 or something else?

It might be cache, there is a trick to force the xss homepage framework not to use cache (sap.xss.menunobuffer).

http://help.sap.com/saphelp_erp2004/helpdata/en/3f/a565d51e504acda924eee599d165a3/frameset.htm

Preview the application (pcd:portal_content/com.sap.pct/every_user/com.sap.pct.erp.ess.bp_folder/com.sap.pct.erp.ess.pages/com.sap.pct.erp.ess.travel_expenses/com.sap.pct.erp.ess.area_travel_expenses), open the iview and check parameters:

sap.xss.menuarea=EMPLOYEE_TRAVEL_ERP2005&sap.xss.menuargrp=SAPDEFAULTESS_ERP2005&sap.xss.menuhdr=SAPDEFAULT&sap.xss.menunobuffer=true

(please note the above parameters are from ECC60)

http://yourserver:50000/webdynpro/dispatcher/sap.com/pcui_gp~xssutils/XssMenuArea?sap.xss.menuarea=E...

Hope this helps!

[Former Member · Accepted solution]

Thanks Rajendra,

We are quite sure that´s the problem, we compare the tables in the diferent clients and in 000 are much more entries.

Now our doubt is how can we transport the values of these tables to the client 000 to the development client 500. We logon on client 000 and go to t-codes se16n, se11 and can´t find how to do it. The option transport is disabled.

Anyone can help or guide us with that?

Thanks in advance,

Manuel

[Former Member · Accepted solution]

Rajendra,

That solves the problem!

Thank you very much,

Manuel

[Former Member · Accepted solution]

Hi,

Could you paste the solution, cause I am in the same situation.

I have tried using program EWBCTABC, but is doesn't work.

Br.

Kim Kjelgaard

[Former Member · Accepted solution]

Hi,

I would also be interested in the solution as we face the same problem.

Thanks,

Regards,

Thomas

[nol_hendrikx]

Hi Manuel,

I assume you are using the SAP ESS Business Package in the portal?

Could you explain WHEN your problem occurs for your 'zone' (we call it an area / subarea group in xss homepage framework terms).

Do other area's show up with the overview page? Do you see a portal page title being displayed?

It's always hard to find the problem in XSS homepage framework, but we will manage

Cheers,

Noël

Hmmm after examining your detailed spro information I probably found it:

Do you have a service called: EMPLOYEE_TRAVEL_OVERVIEW?

That one is missing in your description.

Edited by: Noël Hendrikx on Jan 22, 2009 10:51 AM

[Former Member]

Hi Noël,

Yes we are using ESS on an EP 6.0 SPS 20 over an ECC 5.0.

When we install it show the Overview Area and its subareas on Travel and Expenses tab.

But after some weeks, yesterday, it suddenly disappears. The portal team don´t do any changes in portal content nor in SPRO. And the values in SPRO (in the first topic) are correct for us. So we don´t know what could happen, don´t know what to do....

Thanks in advance,

Manuel