RE delivery issue

[Former Member]

Hi All,

I have created returns delivery for one of the order and did PGR too but when i have checked in goods movement tab I can see the status "A- not yet started" but system shows me 657 movement type and the over all status is A..

pls help me why and what happend movement took place where are my goods.

[Former Member]

Issue Resolved..Thanks for the help

[Lakshmipathi]

Considering the time I have taken to give suggestions to your clarifications, please let me know how you have resolved. Also make it as a practice to update the forum whenever you post a question. This is also another way of saying thanks to the contributors.

thanks

G. Lakshmipathi

[Former Member]

Sure lakshmipathi,

I have gone through the issue and every thing was looking fine even what you have suggested.

Inspite of clicking on PGR button at the header level system has not updated the goods return to blocked.

So again i have restarted the server and clicked on the PGR button now returns succesfully processed.

Thanks all for the support

Edited by: Roopa Gupta on Jan 27, 2009 5:21 AM

[Lakshmipathi]

Once you do PGR and if you see the Status Overview tab, it should have been C for both tabs GM and GS.

Since in your case, it is not flowing, you need to check copy control VTLA where for your item category for return order type and return delivery type, ensure that you have maintained the following:-

Order requirements:::::::::::::101

Item data:::::::::::::::::::::::::::101

Business data:::::::::::::::::::::2

Update document flow::::::::::X

Pos./neg.quantity:::::::::::::::::+

You can also check the completion rule for your item category in VOV7.

thanks

G. Lakshmipathi

[Former Member]

Thanks lakshmipathi,

But previously I have many returns..If its really with Copy ctrls then why those orders worked and why not this..

And others who said billing should be completed I dont think so its necessary for completing billing to solve my issue

Lakshmipathi any other awy or you want me to check any way.yes copy ctrls are perfect.any other help

Edited by: Roopa Gupta on Jan 22, 2009 6:41 AM

[Lakshmipathi]

On going through your first post, I was under the impression that for all return deliveries, you were facing this issue.

Now that you have indicated only for a particular return delivery, you are having issue, go to SE38, input Report TVDELSTA for that delivery and reset the delivery status

thanks

G. Lakshmipathi

[Former Member]

Lakshmi,

here i have observed one more thing in goods movement tab.

Pi.goods movement date is 12/18/2008

actual goods movement date is Nill blank

I have checked in MB51 with 657 movement type no data exist..then where does the meterial went.

As you said change the status in SE38 then what abouth the movement missing in MB51

pls advice

[Lakshmipathi]

Really this is a strange issue. In standard, when you post the goods issue or goods return, without Actual GI Date, the document cannot be posted.

In your case, since you said that it is blank, you need to compare various standard reports like MB5B, MB52 and also in tables like LIPS and find out the root cause.

Moreover as already expressed, if the issue is for all documents, then it is very easy to find out the problem but unfortunately, in your case, only for a particular document and this will leads to more complication. Will think and anything struck my mind, will update.

thanks

G. Lakshmipathi

[Former Member]

lakshipathi,

More information for your analysis,

I have checked the changes in RE order:

01/13/09 Document he, Sales district changed

01/20/09 Document he, Billing block in SD document changed

01/20/09 Document he, Billing block in SD document changed

01/13/09 1 Sales employee has been created

12/23/08 1 1 Confirmed quantity changed 27 to 21

12/23/08 1 1 Order quantity in sales units changed 27 to 21 is this the reason

[Former Member]

Complete the billing and the status will change to completely processed.

[Former Member]

Hi

complete the billing and check the status because you have to use the order related billing type for returns.

Regards

srini