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Jan 21, 2009 at 10:07 AM

DISPATCHER EMERGENCY SHUTDOWN

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Hello,

I am facing a problem in one of the instances of my CRM server.

I just restarted the CRM server but one of my instances failed to start.

dev_disp log is as below:

-


trc file: "dev_disp", trc level: 1, release: "700"

-


sysno 10

sid QCR

systemid 562 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 146

intno 20050900

make: multithreaded, Unicode, 64 bit, optimized

pid 2540

Wed Jan 21 07:51:39 2009

kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)

length of sys_adm_ext is 576 bytes

      • SWITCH TRC-HIDE on ***

      ***LOG Q00=> DpSapEnvInit, DPStart (10 2540) [dpxxdisp.c 1243]

      shared lib "dw_xml.dll" version 146 successfully loaded

      shared lib "dw_xtc.dll" version 146 successfully loaded

      shared lib "dw_stl.dll" version 146 successfully loaded

      shared lib "dw_gui.dll" version 146 successfully loaded

      shared lib "dw_mdm.dll" version 146 successfully loaded

      rdisp/softcancel_sequence : -> 0,5,-1

      use internal message server connection to port 3910

      Wed Jan 21 07:51:43 2009

          • WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds

          ***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5371]

          MtxInit: 30000 0 0

          DpSysAdmExtInit: ABAP is active

          DpSysAdmExtInit: VMC (JAVA VM in WP) is active

          DpIPCInit2: start server >DCCRM13QA_QCR_10 <

          DpShMCreate: sizeof(wp_adm) 45888 (1480)

          DpShMCreate: sizeof(tm_adm) 140628128 (28120)

          DpShMCreate: sizeof(wp_ca_adm) 80000 (80)

          DpShMCreate: sizeof(appc_ca_adm) 80000 (80)

          DpCommTableSize: max/headSize/ftSize/tableSize=2000/16/2208064/2208080

          DpShMCreate: sizeof(comm_adm) 2208080 (1088)

          DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=512/48/65600/90416/156064

          DpShMCreate: sizeof(slock_adm) 156064 (104)

          DpFileTableSize: max/headSize/ftSize/tableSize=6400/16/614464/614480

          DpShMCreate: sizeof(file_adm) 614480 (72)

          DpShMCreate: sizeof(vmc_adm) 59648 (1864)

          DpShMCreate: sizeof(wall_adm) (1040064/862352/64/192)

          DpShMCreate: sizeof(gw_adm) 48

              • ERROR => DpShMCreate: ShmCreate for key SHM_DP_ADM_KEY failed (4) [dpxxtool2.c 2365]

              • ERROR => DpIPCInit2: DpShMCreate [dpxxtool2.c 462]

              • DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2

              • DISPATCHER EMERGENCY SHUTDOWN ***

              NiWait: sleep (5000ms) ...

              NiISelect: timeout 5000ms

              NiISelect: maximum fd=1

              NiISelect: read-mask is NULL

              NiISelect: write-mask is NULL

              Wed Jan 21 07:51:48 2009

              NiISelect: TIMEOUT occured (5000ms)

              DpHalt: shutdown server >DCCRM13QA_QCR_10 < (normal)

              DpJ2eeDisableRestart

              Switch off Shared memory profiling

              ShmProtect( 57, 3 )

              ShmProtect(SHM_PROFILE, SHM_PROT_RW

              ShmProtect( 57, 1 )

              ShmProtect(SHM_PROFILE, SHM_PROT_RD

              call semaphore clean-up function ...

              ***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 432]

              -


              C-STACK -


              SAP (R) - R/3(TM) Callstack, Version 1.0

              Copyright (C) SAP AG. All rights reserved.

              -


              Application exception occurred:

              Exception : c0000005 (Access Violation)

              App : disp+work.EXE (pid=2540)

              When : 1/21/2009 7:51:49.196

              Threads : 2

              -


              Computer Name : DCCRM13QA

              User Name : SAPServiceQCR

              -


              Number of Processors: 2

              Processor Type: EM64T Family 6 Model 15 Stepping 8

              Windows Version : 5.2 Current Build: 3790

              -


              State Dump for Thread Id 13dc

              --> (FAULT) Stack Back Trace <--

              FramePtr ReturnAd Param#1 Function Name

              0000000007d9f2e0 000000000041a445 0000000000000001 disp+work!DpVmcCheckDebugProxy [dpxxvmc.c (1219)]

              0000000007d9f3d0 000000000041d147 0000000008b07b01 disp+work!DpHalt [dpxxdisp.c (10020)]

              0000000007d9fc10 0000000000421b6b 000000000269c0f0 disp+work!DpFatalErr [dpxxdisp.c (17814)]

              0000000007d9feb0 000000000042d6c0 0000000000000000 disp+work!DpSapEnvInit [dpxxdisp.c (1392)]

              0000000007d9fee0 000000000040108d ffffffff00000002 disp+work!DpMain [dpxxdisp.c (1077)]

              0000000007d9ff10 00000000019d40e1 0000000000000000 disp+work!nlsui_main [thxxanf.c (84)]

              0000000007d9ff70 0000000077d5964c 0000000000000000 disp+work!wmainCRTStartup [crtexe.c (498)]

              0000000007d9ffa0 0000000000000000 00000000019d3f70 kernel32!BaseProcessStart

              -


              State Dump for Thread Id 1298

              --> Stack Back Trace <--

              FramePtr ReturnAd Param#1 Function Name

              000000000ee7fe40 0000000077d5f691 0000000007de49a0 ntdll!NtFsControlFile

              000000000ee7feb0 00000000018ba2ff 0000000000000000 kernel32!ConnectNamedPipe

              000000000ee7ff40 000007ff7fc411c4 0000000000000000 disp+work!SigIMsgFunc [signt.c (679)]

              000000000ee7ff70 0000000077d6b6da 0000000077d6b6a0 msvcrt!endthreadex

              000000000ee7ffa0 0000000000000000 0000000000000000 kernel32!BaseThreadStart

              -


              -


              Wed Jan 21 07:51:49 2009

              call clean-up function ...

              SigICallExitRoutine: call exithandler (DpHalt)

              DpHalt: shutdown server >DCCRM13QA_QCR_10 < (normal)

              DpJ2eeDisableRestart

              Switch off Shared memory profiling

              ShmProtect( 57, 3 )

              ShmProtect(SHM_PROFILE, SHM_PROT_RW

              DpShmPrfSwitch : State already set (OFF)

              ShmProtect( 57, 1 )

              ShmProtect(SHM_PROFILE, SHM_PROT_RD

              Regards,

              Nirmal.K