Large DeskI report in Infoview

[Former Member]

Hi,

I am getting error u2018No server was available to process the request. Please try again later. (Error RFC 00101) (Error: INF)" while opening a DeskI report in Infoview (BOXIR2 SP4).

Same error appears while viewing scheduled instances of this report. There are more than 1 million rows in the report. WebI report with same data runs properly. No issue in DeskI full client.

I applied the workarounds mentioned in the SAP notes 1199258, 1199491, etc. Also tried using dedicated servers for the report; no impact.

Please advice.

Regards,

Hitesh

[Former Member]

Hi,

Try to increase the CORBA timeout of the Desktop Intelligence Report Server from the Central

Configuration Manager. i.e. -requestTimeout 3600000 before -restart.

-Shreyash.

[Former Member]

Hi Hitesh,

Following information might help you to resolve the issue.

Issue might be related to timeouts on the connection server.

Please login into CMC and go Home>servers , locate Input and Output File servers and modify timeout of each to be 60 minutes. Default is 10 mins

This 10min default value can be modified in the registry as well:

HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suit 11.5\File Server\Instances\input.<machine name>

There is a registry key called u201CServerMaxIdleTimeu201D. Modify it and change the decimal value to 90 (default is 10, max is 90).

After this change is made, please restart CMS and FRS servers and test same again. Please let me know the results.

Regards,

Sarbhjeet Kaur