on 01-21-2009 12:59 AM
Hi All,
we have listings/exclusion in ECC. How can we do the same in CRM. and can we restrict this one to service orders.
For example our users should not create service request for FRU whereas they can create for CRU values.
Thanks
Priya
product listings or ppr which is option is better.
and to which application i have to asig them to use them in service requess in icss
i think it is product catalog view. please suggest me
thanks,
priya
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There are 2 types of listings
1)PPR based listings
2)Condition Based listings.
You can use any one of them..
You can refer to the following link for more details
http://help.sap.com/saphelp_crm50/helpdata/en/b1/f436ae28ec42dba1b5a8bb73fa446a/frameset.htm
please clear in which system you want to maintain these listing CRM/R/3
If CRM using listing need to maintain them in CRM and let them upload to R/3 ( ECC )
U can maintain cutsomer specific listings and Sales Org listings also
But all depends on the how you config your listings conditions type
kumar
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