Hi!
I am working with CRM 5.0 IC web client. When leaving an interaction record with "End" bottom and without saving first. Changes realized in the document are saved anyway.
How can I leave without saving the changes?
Point is: I am calling, I am saving the e.g. the status and later I find out the information given to me was wrong and I need to go back to original status, but cannot do this anymore. In CRM online I can leave the activity without saving.
Hoping for your help.
Best regards,
Cristina