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Technical error occurs when accessing content studio

Nov 08, 2016 at 02:04 PM

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When accessing content studio in Campaign facet, we will get the error message "A technical error occurred. Please try again later."

And when clicking the show detail link, we can get the following information:

{ "requestUri": "/sap/opu/odata/sap/CUAN_CONTENT_LIBRARY_SRV/$metadata", "statusCode": 403, "statusText": "Forbidden", "headers": [], "body": " /IWFND/CM_CONSUMER/101 http://schemas.microsoft.com/ado/2007/08/dataservices/metadata"> /IWFND/CM_CONSUMER/101 xml:lang=\"en\">No authorization to access Service 'ZCUAN_CONTENT_LIBRARY_SRV_0001' /SAP/ CUAN_CONTENT_LIBRARY_SRV 0001 80BBA5E617CAF1139421005056010CFB 20161108135906.2950000 Run transaction /IWFND/ERROR_LOG on SAP Gateway hub system and search for entries with the timestamp above for more details See SAP Note 1797736 for error analysis ( https://service.sap.com/sap/support/notes/1797736) >" }

Any additional configurations need to be done for content studio part?

Best Regards,

Justin Zhuo

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