C4C invoke WebService error ICM_HTTP_SSL_ERROR

[Former Member]

I get an error when I invoke a WebService from C4C:

SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")

The WebService address is :

https://www.muyuchengfeng.com:8443/MyWebServices/services/Person

Notice the port is 8443,but when I change the port from 8443 to 443 ,It is Ok.

I have import my CA to C4C trust list.But It is still raise the ICM_HTTP_SSL_ERROR error.When I use the SOAPUI to invoke the WebService ,It is ok.

My CA Info is:

证书类型：FREE

证书签名算法：SHA2 (SHA256WithRSA+RSA)

证书来源：Symantec

证书有效期：2018-06-08到2019-06-08
域名信息
证书绑定域名：
www.muyuchengfeng.com

Is it because my CA is a Free type?Or other reason?

[former_member422907]

Hi,

It seems that your site https://www.muyuchengfeng.com:8443 does not have defined SSL cerficates.

Please check on:

https://www.sslshopper.com/ssl-checker.html#hostname=https://www.muyuchengfeng.com:8443

At this site it is statement like this:

"No SSL certificates were found on www.muyuchengfeng.com. Make sure that the name resolves to the correct server and that the SSL port (default is 443) is open on your server's firewall."

br,

ZG

[guilherme_steyer2]

Hi,

When you change the port to 443 does it work fine? If so, the issue seems to be with this port "8443".

Some unusual ports could be blocked for outbound connections in c4c. Might be your case.

Regards,

Guilherme Steyer