Dunning

[Former Member]

Hi,

I have an requirement, Dunning will be sent after the due date saying the amount is due, but i want to send it before due date, saying u r due date is on so date....etc..

In advace i need to send the dunning,

May i know where we need to config to full fill this requirment....

thanks in advace

Renu

[former_member182098]

Hello,

Before due date you will not DUN a customer. Since your company has agreed certain payment terms with the Customer and the system will always consider the payment terms. Customer Items are being dunned based on the Payment Terms and Base line date.

If the items are due next month, I do not think can start sending the DUNNING letters to the customer from now itself.

In you reall want to do that then you create a payment term which is immediately due and once any invoice is booked the customer will come under due category. Then you can dun the customer and send the statement.

Thanks,

Ravi

[Former Member]

Hi Ravi

The option which you are suggested is not the ideal one I feel. But it does work as the answer for the question asked.

If i have catched the Renu's view correctly, he is asking that "Instead of sending dunning notices to the customers, we want to send the reminder notices to customers informing him that his invoice falls due in mentioned days"

Thanks&Regards

Nagender T

[former_member182098]

Hello,

I do not know any reminders to send the customer before due that I can configure.

Account Statement can be configured. But this not a reminder but an account statement of Customer.

If you know, please update the forum.

Regards,

Ravi