We have already implemented the authentication solution using SAP Authenticator (SSO 3.0) with SAP FIORI for several months.
Users simply log in to the mobile phone with the finger digital, enter the SAP Authenticator and click on SAP FIORI, which automatically opened the SAP Fiori Client without the need for a password, since we configured it using the OTP and stored the password in sap Authenticator.
Recently some users started to have a problem. Now when you open SAP Authenticator and click on SAP Fiori Client you will go to the SAP Authenticator login screen and prompts you to enter the password.
Does anyone know why this is happening?
Thank you,
Daniel