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Jun 07, 2018 at 10:20 AM

'Unable to process your request' error after one minute

318 Views Last edit Jun 08, 2018 at 10:45 AM 3 rev

Currently encounting error when loading reports in crystal report viewer
Unable to process your request
message: Request failed
number: 0
name: MochiKit.Async.XMLHttpRequestError

The report viewer is called with java class CrystalReportViewer in jsp page.

Only the reports with loading loading time (> 1 minute, the error is thrown exactly after waiting response for a minute) produce the above error (other reports work fine).

However, if I load the report with error after several minutes again, result can be shown successfully and immediately (seems that the process triggered in server is not terminated even the error did popup).

Where is the exact timeout setting of such HttpRequest? Please help

PS. all the reports can be loaded and the generated pdf can be downloaded under CMC environment