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Jun 07, 2018 at 09:28 AM

How create link to incident in fiori

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Is any idea how create link in mail form to incident which open in fiori interface. In mail form? attribute SAP_CRMS_SRQM_GEN_FIELDS-CRM_SRQM_GUID creates the GUID without the "-" seperators, but in fiori ulr look like /sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html?sap-client=100#Action-SMMyIncidents&/MessageResultSet/00505601-0745-1ED8-97D0-1E9409A09860.