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Former Member

SAP Cloud Identity: Multiple emails for the same user?

So, I have a personal cloud identity but sometimes I get SAP JAM invitations with my work email. As my main browser is with the personal account... can I add somehow my work email to my Cloud Identity?

Or what is the concept? Should I have a Cloud Identity for my personal email and another one for my work email?

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1 Answer

  • Nov 08, 2016 at 09:22 PM

    Hi Damian,

    I'm not sure I understand what you mean with "your personal cloud identity". Do you mean your company has it's own tenant of Cloud Identity?

    At this point when you are invited by other Jam customers to their Jam tenant as an external user using your work email address you can log on with the same credentials you are using to log on to this community on And you can use it for all these customer tenants at this point. The reason is that we are using a central instance of SAP Cloud Identity to manage external users across all of our customers.

    Did that answer your question?

    Best, Christian

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