No matching records found 'AR Down payment invoice'

[Former Member]

Hello,

We are on SAP B1 2005A PL50.

We have entered AR downpayment invoice copied from a sales order. Then we entered sales delivery copying from the same sales order.

On the AR invoice screen upon clicking the 'Total downpayment' we get the message : "No matching records found 'AR downpayment' (ODPI) ODBC -2028.

Please advice on what could possibly cause this.

Thanks & Regards,

Asif

[Former Member · Accepted solution]

Hi,

If you want to link the A/R Downpayment Invoice amount in A/R Invoice, then you should make payment for the A/R Downpayment Invoice Amount thru Outgoing payments and then try to link the Down payment amount in A/R Invoice. You can link the down payment amount with A/R Invoice.

Raja.S

[Former Member · Accepted solution]

Thanks Raj,

The customer has a credit balance in his account with us. We need not recieve payment in the AR Downpayment invoice because it will increase the total payment the customer has done.

Is there a workaround for this because we need to draw the AR DP invoice in the invoice screen to make the balance nil.

Regards,

Asif

[Former Member · Accepted solution]

Hi,

If you have credit balance of customer, then how did you taken the amount in to the customer's credit?

If you received the customer's credit thru Journal entry, then the customer's account will get credited.

If this is the case, then you generate the A/R Invoice for actual amount (ie., without linking the Downpayment in Invoice). While making the Incoming Payment, You select the Journal Entry and A/R Invoice and select "payment Means" button. Now you can make payment to the balance amount.

If this is not the case, then please explain the method you have taken to amount into customer's credit.

Raja.S

[Former Member]

After making an incoming payment on account for the customer. The AR DP invoice can be linked using "Link invoices to payments" screen, then on AR invoice screen, the AR DP invoice can be linked.

[former_member209707]

Pass a incoming paymnet documnet for the specific Downpayment.and then try