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SOAP request to XI. error: "Channel stopped by administrative task"

Hi ,

We are working on SOAP --> XI --> Idoc scenario.

The webservice call is an Asynchronous one. I done the design and configuration and provided the WSDL to the webservice applicant. When they tried to send the message they are getting the following error.


HTTP/1.1 500 Internal Server Error

Set-Cookie: JSESSIONID=(xi-dev_XID_00)ID2003803250DB10535090330849072702End; Version=1; Domain=; Path=/

Set-Cookie: saplb_*=(xi-dev_XID_00)5198450; Version=1; Path=/

Server: SAP J2EE Engine/7.00

Content-Type: text/xml; charset=utf-8

Date: Fri, 16 Jan 2009 00:57:14 GMT

Connection: close

<?xml version='1.0'?>

<!-- see the documentation -->




<faultstring>Server Error</faultstring>




<text><![CDATA[ Channel stopped by administrative task.









In XI SOAP sender communication channel, it is showing as below in communication channel.

16/01/09 error occured

16/01/09 request received

Can anyone pls let me know what might be the problem.



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  • Best Answer
    Posted on Jan 16, 2009 at 03:28 AM

    Hi seema,

    I hope you would be knownig that IDOC is Asynch.(well this has nothing to do with question).

    Just stop and start your SOAP channel from RWB.


    Sunil Singh

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  • Posted on Jan 16, 2009 at 03:27 AM


    Check your communication channel has status "Active" in ID.

    also check in RWB -> Communication channel monitoring has the communication channel status "Started".

    For 500 internal server error look this blog


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