We are getting Ticket Expired in PORTAL Sever 6.0. Please help

[Former Member]

Jan 15, 2009 4:22:09 PM # Client_Thread_28 Warning Attempt to add an expired ticket (AjExMDAgAA1wb3J0YWw6c2luZ...) to the cache.

[class=com.sap.security.core.session.imp.TicketCache][method=putTicket][cl=14053] #

Jan 15, 2009 4:22:10 PM # Client_Thread_1 Warning Ticket decoding/verification failed.

com.sap.security.api.ticket.TicketExpiredException: Ticket expired Thu Jan 15 16:22:00 CST 2009

at com.sap.security.core.ticket.imp.Ticket.verify(Ticket.java:940)

at com.sap.security.core.session.imp.ImprSSOSession.init(ImprSSOSession.java:107)

at com.sap.security.core.session.imp.ImprSSOSession.<init>(ImprSSOSession.java:88)

at com.sap.security.core.session.imp.DefaultSAPSessionFactory.getSSOSession(DefaultSAPSessionFactory.java:52)

at com.sap.security.core.logon.imp.JUMAuthenticator.getLoggedInUser(JUMAuthenticator.java:147)

at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.getLoggedInUser(AuthenticationService.java:259)

at com.sapportals.portal.prt.connection.UMHandler.handleUM(UMHandler.java:96)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:179)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:555)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:415)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:126)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.inqmy.services.servlets_jsp.server.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:275)

at com.inqmy.services.servlets_jsp.server.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:310)

at com.sap.portal.navigation.Gateway.service(Gateway.java:42)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:149)

at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:833)

at com.inqmy.services.httpserver.server.RequestAnalizer.checkFilename(RequestAnalizer.java:672)

at com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:314)

at com.inqmy.services.httpserver.server.Response.handle(Response.java:173)

at com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1288)

at com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)

at com.inqmy.core.cluster.impl5.ParserRunner.run(ParserRunner.java:55)

at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)

at java.security.AccessController.doPrivileged(Native Method)

at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:148)

[class=com.sap.security.core.session.imp.ImprSSOSession][method=init][cl=13326] #

[former_member192434]

hi

you logon ticket has been Expired try to renew it.

it will work

use this pdf to renew it

http://help.sap.com/saphelp_nw04s/helpdata/EN/5c/b7d53ae8ab9248e10000000a114084/frameset.htm

thanks