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Former Member
Jan 15, 2009 at 10:10 PM

HELP: WI in waiting status


I have a situation where a SC has been created and I have a work item ID but it's in 'waiting' stage. I can see in the SC approval preview that the right approver has been determined, but no emails are going out.

I used txn SWUE to create a "SAVED" event to restart the WF, and it did by creating a new WI ID but the WF container shows no approvers at all. I go back to the approval preview again, it now says No Approval Required when it facts it needs approval from an executive. It showed the correct approver before I restarted the WF.

Please help me figure out why it went to 'waiting' in the first place and how I can restart this properly.