We've got our process orders set up to print a pick list (list of components and the corresponding quantity). When the order is printed the status is supposed to be set to PRT but it is not. Most users print or re-print directly from COR2 but we just noticed taht when we run COPI with the reprint option no orders are selected because it is checking for the PRT status which doesn't get set when the orders are pritned. I've checked the process order print config but can't find anything that would control whether the indicator gets set. As far as I can tell it's never worked at any of our plants except for one where I see it set on orders for a three month span but then stopped working.
Any ideas on where I can check.
Thanks in advance.