Error for customer specific Authorization check (User Exit)

[Former Member]

Dear Experts,

I am facing a problem in PM.

I have created a maintenace plan for calibration via t code IP42 and mentioned the order type PM05. Scheduling is done for the order. I got the order number.

I have released the order and got the inspection lot number.

While entering the results recording through t code QE17, the reluts are out of the specified range, i have given the valuation Rejected, immediately system is giving an error message as below:

"Error for customer specific Authorization check (User Exit)"

Though there is no user exit activated in the system, this message is coming and not allowing the result recoring for rejection.

If I'm entering the result recording within the specified range, then valuation is Accepted and its allowing to save.

I have checked the following user exits:

QQMA0002: QM: Authorization Check for Entry into Notif. Transaction

QQMA0026: PM/SM: Auth. check when accessing notification transaction.

The above 2 User Exits are not active.

I have also checked a note 429066. But it says incase of any dump for that user exit only its applicable and more over the current version of the system is ECC 6.0 packae 15, where as that note is applicable upto 4.6C.

Please some one help me on this issue.

Thanks and Regards,

Praveen.

[peter_atkin]

[Similar post|;

- Have you imported any hotpacks recently

- Have you implementsed any user-exits, BADIs, Enhancement Spots, modifications, etc.

PeteA

[Former Member]

Hi Pete,

Thanks for your reply,

I have not used any user exits or BADIs.

What is hotpack I'm not understanding of that, who will do that I mean Basis or ABAP?

Pleas clarify.

Regards,

Praveen.

[peter_atkin]

Praveen,

Talk to your ABAP/Basis team regarding hotpacks.

Has this started happening recently?

PeteA

[Former Member]

Dear Pete,

I have cheked with my technical team, There is no hotpacks updated recently. This is the implementaion project I'm in, so performing the cycle for the first time.

Any how I got it solved, in T code QE17, after entering the Inspection lot in next screen goto menu path Settings - User settings - Defects recording mention the reprt type and tick on Reprt type Changable.

At the time of result recording if the valuation is Rejected then it ask for defects recording close that window if not rwequired then save, the error message no longer apperaing now.

Regards,

Praveen