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author's profile photo Former Member
Former Member

Crystal Reports 11 - Can't double click on report

I have Crystal Reports 11 install. When I try and double click on a report I get the message "This action is only valid for applications that have been installed". I can open the report via the CR11 File Open menu though. Any idea on how I can fix it so I can open the report by double-clicking on it?

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 14, 2009 at 04:07 PM

    Hi Chris,

    Try these following steps,

    1. Go to the Control Programs, Add/Remove Programs.

    2. Click on Crystal Reports and Click on the Change Button.

    3. The Crystal Reports XI Setup Window will get open. Choose modify and click on the Next Button.

    4. Choose the feature from the left side of the window that are grayed out and that you need to update/install on the machine.

    5. Left click on to that and choose to install those features on to your machine.

    6. Click Next and after all the components are installed/Updated, reboot the machine.

    Hope this resolves your issue.

    Regards,

    Abhijeet T.

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