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Former Member
Jan 14, 2009 at 02:56 PM

Live Office & WebI Auto Refresh Query

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Hi

I've built a dashboard which uses Live Office connections to read WebI documents stored on a Edge XI 3.0 server. I have configured the connections to refresh when loading and every 15 minutes.

Upon loading I get asked to authenticate to the server and the dashboard updates, however, every 15minutes following although the mouse icon changes to an hour glass the data does not change.

I don't get any error messages and if I close the dashboard and open it again it updates. The dashboard was written using Xcelsius Enterprise 2008 and is exported as a .swf and opened using Internet Explorer.

Any help would be appreciated.

Rob