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author's profile photo Former Member
Former Member

connecting EP 7 to CRM 2007

Hi All

I tried creating a URL iview for connecting to CRM 2007. The URL is working ok and the details based on the roles given in the background is also getting displayed.

But when i click on anyother workset or role and come back to the CRM iview its already logged the user off. Then the user will have to login to the Portal for getting connected to the CRM again.

I had configured SSO ticket from portal to CRM 2007.

What can the reason be that i am logged of from the system while navigating else where in the portal.

Regards,

Sasha.

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 18, 2009 at 07:50 AM

    It sounds like when you leave the CRM system is is destroying the SSO cookie...What does he CRM URL look like?

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 15, 2009 at 11:01 AM

    Hi All

    Any idea why its happening. Is there any setting to be done for URL iview.

    Regards,

    Sasha.

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    • Former Member Former Member

      Dear Jan

      All the mentioned parameters are set properly and login/ticket_expiration_time = 8 and I think its ok.

      Does it have something to do with the parameter of the URL iview that i am maintianing for accessing the CRM system from portal.

      Thanks

      Sasha.

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